Frequently Asked Questions
Everything you need to know about booking your premium Dubai experiences with Flyout Tours.
Booking & Reservations
You can book directly through our website by selecting your desired tour, choosing your dates, and proceeding to checkout. Alternatively, you can contact our concierge team via WhatsApp for personalized assistance.
Yes, cancellations and modifications are possible depending on the specific tour's policy. Generally, full refunds are available for cancellations made 24-48 hours in advance. Please check the specific terms of your booking.
No, we are 100% digital! You will receive an e-ticket via email, which you can show on your mobile device upon arrival.
Payments & Pricing
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as Apple Pay and Google Pay for secure online transactions.
No, the price you see is the final price. All taxes and service charges are included in the displayed amount unless explicitly stated otherwise.
Tours & Experiences
Many of our experiences, such as desert safaris and city tours, include hotel transfers. Please check the 'Inclusions' section of each specific activity for details.
Our standard tours are conducted in English. However, we can arrange private guides in French, German, Spanish, Russian, and other languages upon request.
We recommend all guests hav their own travel insurance. While our operators maintain high safety standards and insurance for vehicles/activities, personal travel insurance is advisable.
Still have questions?
Our concierge support team is available 24/7 to assist you with any inquiries or special requests.
Contact Concierge