Refund Policy

1. Overview

At Flyout Tours, we strive to provide exceptional travel experiences. We understand that circumstances may change, and we have established this refund policy to ensure transparency and fairness in our dealings with customers.

2. Refund Eligibility

Refunds may be issued under the following circumstances:

• Tour cancellation by Flyout Tours
• Service not delivered as described
• Significant changes to the tour itinerary
• Weather-related cancellations (where applicable)
• Customer cancellation within the eligible timeframe

3. Refund Timeline

4. Refund Process

1. Submit a refund request via email or through your account dashboard
2. Include your booking reference number and reason for refund
3. Our team will review your request within 2-3 business days
4. Approved refunds will be processed within 7-14 business days
5. Refunds will be credited to the original payment method

5. Non-Refundable Items

• Third-party fees (visa processing, transportation add-ons)
• No-show without prior cancellation
• Special promotions or discounted packages (unless otherwise stated)
• Processing fees and service charges

6. Partial Refunds

If you participated in part of a tour and wish to claim a partial refund for unused services, please contact our support team. Each case will be evaluated individually based on the circumstances and remaining services.

7. Credit Option

Instead of a refund, you may opt to receive a credit for future bookings. Credits are valid for 12 months from the date of issue and can be applied to any Flyout Tours service.

8. Contact Us

For refund requests or questions about this policy, please contact us: